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Archive for June, 2010

Web Design Services For Small Businesses

Wednesday, June 30th, 2010

Hiring someone is an important decision that these businesses make. However, just like any other service providing industry, the design services also witnessed a boost. Today there are hundreds and thousands of web design services providers who offer their services at very competitive rates and promise to deliver amazing results. Choosing a good web design service has become difficult. Sometimes people rely on word of mouth advertisement but what you do if you don’t have any trustworthy recommendation. How do you find out which service is right for you?

The Plan

Before hiring someone you need to make sure that you know exactly what you want to do with your website. Basically the first goal that most small businesses want to achieve is to make people buy stuff from them or to make them hire their services. The best strategy to plan your website is to start by first reviewing the websites of your competitors. It is not necessary that you should come up with a web design that looks similar to the web design of your competitor. But it gives you an idea of what things you should put on your website.

The Budget

Now you need to think about how much you are going to spend on your website. Web design is an altogether different service than web hosting, domain name registration and content management systems. You can hire someone who provides all these services together or you can decide to buy all these things on your own. Check out the average costs of these services to prepare an estimate of expenses.

Web Design Services

When looking at someone, either a company or an individual. You should carefully browse their portfolio. See who they have previously worked with, go to those websites and check out how their design is. If possible you can also email the previous clients and ask them directly about their experience with the designer you are going to hire.

There are several ways to judge the quality of a web design. You can start by reviewing how the websites designed by them perform on Search Engines. Or you can review how usable these websites are. Design does not merely means attractiveness, it actually means usability to do something better in a given space.

Prices

Even though most design (companies and freelancers) mention their packages on their websites. But since each project is different than others and since the needs of each client differ as well; so the prices of these services are negotiable. So don’t hesitate to bargain and ask for a discount.

Small business that are actually smart businesses can do things more effectively if they rely more and more on technology and other small business or service providers. There is a great chance that if you hire the services of some small business then they would either hire you back or recommend you to their clients.

Relationship Marketing in Your Online Business

Friday, June 4th, 2010

Relationships marketing is the focus of companies that compete for customers. The idea is to keep customers by giving them a better experience and ensuring they are satisfied. Companies competing for the buck find it is cheaper and easier to sell to a customer again and again, than to find new customers.

Although billions of dollars are spent every year to teach employees how to take responsibility for their customers experience, this is not a new concept. Customer loyalty has always been the foundation for all great businesses. The local furniture store down the street from me has been in business for 80 years. They are a mom and pop operation that still has customers that would not shop anywhere else, and the competition has become fierce. Online businesses face a whole set of new problems when it comes to relationships with their customers. Just one click and the customer is off somewhere else.

Blogs are a great tool. You can create an experience for your customer, or potential customer. Great information and an active comments section go a long way towards long term relationships. Forums make it easy to build relationships. Not only for you but for you customers to interact with each other. Webinars work wonders, your customers not only get a good sales pitch, they are made a part of a group. They also have contact with you. Email opt in marketing. Getting you customers name an email address is key to building relationships. You can offer special information, up-sells and package deals. Interest is the mark of great relationships marketing. Be interested in you clients. Be interested in their wants and needs. This is how the mom and pop furniture store has made it all of these years. They know every customer by name and still send out birthday cards.